At Pacific NiT, customer satisfaction is our top priority. Please read our policy regarding order cancellation and refund.
 
Order Cancellation:
 
– You can cancel your order within 12 hours of placing your order.
– If the product is canceled before it is shipped, a full refund will be given.
– Cancellations cannot be made once the shipment has begun.
 
Refund Policy:
 
– If the product is damaged/defective, you can return the product and get a refund.
– If the wrong product is delivered, a full refund/exchange will be given.
– The refund process may take 7-10 business days.
 
Refund Requirements:
 
– The product must be in its original condition and unused.
– You must contact our customer service before returning.
 
Non-Refundable Items:
 
– Discounted/Offered Items
– Customized or Pre-Order Items
– Used or Opened Items