Cancellation & Refund Conditions
At Pacific NiT, customer satisfaction is our top priority. Please read our policy carefully before placing an order.
Order Cancellation
- You can cancel your order within 12 hours of placing your order.
- If the product is canceled before it is shipped, a full refund will be given.
- Cancellations cannot be made once the shipment has begun.
Refund Policy
- If the product is damaged/defective, you can return the product and get a refund.
- If the wrong product is delivered, a full refund/exchange will be given.
- The refund process may take 7-10 business days.
Refund Requirements
- The product must be in its original condition and unused.
- You must contact our customer service before returning.
Non-Refundable Items
- Discounted/Offered Items
- Customized or Pre-Order Items
- Used or Opened Items
Please Contact Us
For prices on products that are not priced, message directly on WhatsApp.