Cancellation & Refund Conditions | Pacific NiT

Cancellation & Refund Conditions

At Pacific NiT, customer satisfaction is our top priority. Please read our policy carefully before placing an order.

Order Cancellation

  • You can cancel your order within 12 hours of placing your order.
  • If the product is canceled before it is shipped, a full refund will be given.
  • Cancellations cannot be made once the shipment has begun.

Refund Policy

  • If the product is damaged/defective, you can return the product and get a refund.
  • If the wrong product is delivered, a full refund/exchange will be given.
  • The refund process may take 7-10 business days.

Refund Requirements

  • The product must be in its original condition and unused.
  • You must contact our customer service before returning.

Non-Refundable Items

  • Discounted/Offered Items
  • Customized or Pre-Order Items
  • Used or Opened Items

Please Contact Us

For prices on products that are not priced, message directly on WhatsApp.