Help Center
Find answers to your questions, explore guides, or get in touch with our support team.
Popular Topics
Sewing
Guides and solutions for sewing related queries.
Jacquard
Learn about Jacquard designs and troubleshooting.
Shima Stoll
Shima & Stoll knitting machine support guides.
Payment
Payment methods, billing, and security info.
Refund
Policies and process of refunds.
Order
Track your orders and shipping details.
Frequently Asked Questions
How can I track my order?
You can track your order by logging into your account and checking “My Orders”.
What payment methods do you accept?
We accept SSLCOMMERZ, Stripe, cards, and mobile banking.
How can I contact support?
You can message us via WhatsApp or use the Contact form.
Please Contact Us
For prices on products that are not priced, message directly on WhatsApp.